Online Business Manager Services for Small Businesses
Running a small business is no easy feat. Between managing day-to-day operations, juggling team members, and trying to focus on growth, it’s easy to feel stretched too thin. That’s where I come in. With years of experience in marketing, operations, and business strategy, I am now offering Online Business Manager (OBM) services to help small businesses thrive.
What is an Online Business Manager?
An Online Business Manager is a senior-level virtual professional who takes the reins of your business operations, ensuring that everything runs smoothly while you focus on what you do best—growing your business.
Think of an OBM as your right-hand person for:
In short, an OBM frees you from the nitty-gritty so you can focus on the big picture.
Why Choose Create Better Things for Your OBM?
I’m not just another OBM. We’ve got the expertise to back it up with over 20 years in marketing, operations, and business development.
I’ll be that sledgehammer friend who will tell you what’s what, and better than that, how to fix it too when needed!
This is your cue to STOP!
Proven Track Record in Marketing & Operations
I’ve spent decades helping businesses optimise their operations and implement marketing strategies that deliver results. I know how to align systems with your goals, ensuring every part of your business works like a well-oiled machine.
Expertise in Automation & Efficiency
I excel at automating repetitive tasks and creating streamlined workflows. Whether it’s implementing project management tools or refining processes, I’ll save you time and money.
Tailored Support for Small Businesses
Small businesses have unique challenges and
I get it.
I love working with entrepreneurs who’ve hit their growth ceiling and need someone to take charge of operations so they can focus making money.
Strategic Leadership
Unlike a Virtual Assistant (VA), who focuses on task execution, an OBM like me takes a leadership role.
I can manage your team, oversee projects, and ensure everything aligns with your long-term vision.
How Can an OBM Help Your Business?
Hiring an OBM is an investment in growth. Here are just a few ways we can help:
Project Management: From planning launches to coordinating team efforts, we ensure every project stays on track.
Team Oversight: Need someone to handle hiring, onboarding, or keeping your team motivated? Consider it done.
Systems & Processes: We will tighten up your operations with tools and automation that save time and reduce errors.
Revenue Growth: By taking administrative tasks off your plate, we let you focus on revenue-generating activities like product development or strategic partnerships.
Who Should Hire an OBM?
Our OBM services are ideal for:
Entrepreneurs
Ready to scale but bogged down by day-to-day tasks.
Small business owners
Who need help managing teams and projects.
In need of support
Coaches, consultants, course creators, and service providers looking for operational support.
In a time of change
Businesses transitioning from offline to online models.
If you’re tired of spinning plates and want someone who can take the reins of your operations while you focus on growth, it’s time to bring in an OBM.
Ready to Create Better Things?
Create Better Things are here to help you take your business to the next level.
With our blend of marketing expertise, operational savvy-ness (is that a word?!), and our passion for helping small businesses succeed, we’re the partner you need to scale, refine and succeed.
Book a free consultation today to discuss how Create Better Things can support your business with an Online Business Manager.
Together, we’ll create better systems, better processes and ultimately better results.
It all starts with a conversation
Frequently Asked Questions
What is an Online Business Manager (OBM)?
An Online Business Manager (OBM) is a senior-level professional who oversees the daily operations of your business. They manage projects, streamline systems, and lead teams, allowing business owners to focus on growth and strategy. Think of an OBM as your operational right-hand person who ensures everything runs smoothly behind the scenes.
Why Choose Sam Roberts as your Online Business Manager?
Sam understands the unique needs of businesses like yours.
It isn’t always easy – it requires an understanding of the market, fierce dedication, and experience of a variety of industries and challenges.
Sam has been Office Manager, Head of Marketing, Head of Operations and has the recognition and knowledge to help you with all aspects of your business..
But what does that mean? It just sounds like buzzwords right?
Sam can:
- Help people streamline their operations, create a plan and implement it.
- Look at where you are now, and where you’d like to be, and get you closer.
- Get the technical stuff polished, and get the stats that matter to your business in the green.
The first step is just getting in touch and then start to formulate a plan together.
Sam founded Create Better Things Ltd with a vision to help herself and others thrive.
Create Better Things is also proud to support Neurodivergent and ADHD Clients by making their work lives both more efficient and less overwhelming.
Sam has taken Harley-Davidson custom builds to international competitions, She’s launched Mustangs (and Picantos…), ran 3 storey hospitality venues, helped people with international legal claims, and even simply helped plumbers with their Facebook page.
How is an OBM different from a Virtual Assistant (VA)?
While a Virtual Assistant focuses on executing specific tasks, an OBM takes a leadership role. OBMs manage teams, oversee projects, and ensure all business operations align with your goals.
Essentially, VAs “do,” whereas OBMs “manage.” This makes an OBM ideal for businesses looking to scale beyond day-to-day task management. If you’re looking for VA services you can find one via our sister company your-va.co.uk.
What types of businesses benefit from hiring an OBM?
OBM services are perfect for:
- Small businesses ready to scale but overwhelmed by operational tasks
- Entrepreneurs managing growing teams or complex projects
- Coaches, consultants, and course creators needing strategic oversight
- Businesses transitioning from offline to online operations
- Charities needing extra support
What specific tasks can an OBM handle?
Online Business Managers can take on a wide range of responsibilities, including:
- Project management:
Planning, delegating, and tracking progress. Even creating custom project management boards using services such as Notion, Asana, Trello and more. - Team leadership:
Hiring, onboarding, and keeping teams motivated - Systems optimisation:
Implementing tools and automating workflows - Revenue stream management:
Overseeing product launches, memberships, or courses - Operational support:
Creating SOPs (Standard Operating Procedures) and ensuring smooth daily operations with automations, integrations and more
